Can I turn off 2-step text message verification?
No, 2-step text message verification is a security feature that we require for banking online. It’s one of the best tools available to prevent fraud and ensures that you are the only person who can access your money.
If you’re having trouble accessing your account, please give us a call at 1-800-472-6842 so we can help.
Last updated November 23, 2022
Related Articles
How does 2-step text message verification work when I am travelling?
What do I do if I’m not receiving my 2-step text message verification code?
If I bank online and use 2-step text message verification, what happens if I switch to mobile banking?
Can I activate 2-step text message verification if I don’t live in Canada or do not have a Canadian mobile phone number?