How does 2-step text message verification work when I am travelling?
Please contact your telecom provider for instructions on how to receive text messages while outside of Canada.
If you have a smartphone, you might want to consider downloading the Scotia mobile app to enrol in 2SV push notifications.
2SV push notifications only require a WiFi network and are the most convenient way to help guard accounts against fraud.
If you’re still having trouble accessing your account, please give us a call at 1-800-472-6842 so we can help.
Why are there two different 2-step verification options?
Can I switch from push notifications to one-time text message verification codes?
How often will I be required to confirm my identity through 2SV when signing into online banking?
Will 2-step verification work if I sign in to online banking from a desktop or laptop instead of my phone?