What do the user roles do in Electronic Cheque Services?

Here is a breakdown of the functions associated with each user role in ECS:

Administrator: Add, users update users, assign roles/accounts to users View: View cheque images, view issued cheque files, search issue items, download reports, search paid items, view audit logs Process: View cheque images, edit paid cheques (Paid Cheque Only customers), Search paid items, initiate returns on paid cheques, view/maintain issued files Upload: Enter additional issued records online Exceptions: View and decision (Pay or Return) exceptions

Last updated June 18, 2021