How do I view incoming memos?
You can be sent an incoming memo if a wire you've sent has been returned or canceled. To view an incoming memo go to the Wire Memo page and choose the Incoming memo type then set a date range and click Search.
Click the memo to view the details. If you need to follow up on the information provided you can send a free form memo quoting the ICN of the memo you received as a reference.
Last updated June 17, 2021