Contact any admin user on your company's platform to initiate the password reset process. During this process, you will be given a secret word and a reference number that will be required when you select the "Regístrese ahora" (Register Now) option.

If you are the only admin user and need to remember your password, please contact our customer line. Bogotá: 7561616 Cali: 4891616 Ibague: 2771616 Medellín: 6041616 Neiva: 8631616 Pereira: 3401616 Bucaramanga: 6971616 Barranquilla: 3851616 Cartagena: 6931616 Cucuta: 5955195 Santa Marta: 4365966 Villavicencio: 6836126 Valledupar: 5898480 Popayan: 8353735 Rest of the country: 018000522222
Enter your company’s NIT number, and listen to the options in the service menu.