Why is 2-step verification (2SV) required for mobile and online banking?
Cyber criminals work in complex ways to gain information that may be used to access your accounts. 2-step verification (2SV) adds another level of security to your account, so even if someone gets your username and password through a data breach or phishing scam, it will be difficult for them to sign in and access your account.
2SV doesn’t take long to set up and will only confirm your identity if you access your Scotiabank account from a device we don't recognize. It’s one of the best tools we’ve got to guard against fraud and helps to make sure the only person getting at your money is you.
If you’re having trouble accessing your account, please give us a call at 1-800-472-6842 so we can help.
Why does my mobile device need screen lock to use 2-step verification (2SV)?
How will 2SV be affected if I change my username or password?
What happens when I register for 2SV on my mobile device, delete the Scotiabank app, and then try to sign in from an untrusted device?
What if I want to switch my mobile device that I receive 2SV push notifications on?