Why can't I upload my file to ScotiaConnect?

There are several reasons why a file may not be uploaded. For example;

  • The file name is incorrect
  • The file size exceeds the limit
  • The file extension is incorrect
  • The file details are incorrect
  • A system problem

The system will also display a red banner that clarifies the error that has occurred, it is necessary to pay attention to the message to identify the problem and make the necessary correction.

Last updated November 26, 2024