What do I do if I forgot my password? AppWebTo update your password:On the app's sign-in screen, tap Forgot your username or password?Tap I forgot my passwordEnter your username or ScotiaCard numberFollow the instructions to reset your passwordTo update your password:On the sign-in page, select Forgot your username or password?Select passwordFollow the instructions to reset your passwordLast updated July 22, 2020 Back to Was this information helpful? Yes, thanks!Not really