Support information presented in American Sign Language (ASL)
Get started with the app
Learn about what you need to sign in to our mobile app.
Go to ASL video about getting started with the app
Activate your account
What you need to do in order to start banking online and in the app.
Go to ASL video on activating your account
Understand your balances
Learn about the difference between your current and available balances.
Go to ASL video about understanding your balances
Prevent identity theft
Some tips to help protect your personal information.
Go to ASL video about helping prevent identity theft
Learn about the ScotiaCard security code
Information on your security code and where to find it.
Go to ASL video about the ScotiaCard security code
Confirm your identity online
Find out when you’ll need your ScotiaCard security code.
Go to ASL video about confirming your identity online
Learn about the TeleScotia Code
Information about the code and how to use it for telephone banking.
Go to ASL video about the TeleScotia Code
Find out why we ask security questions
Learn more about how this security feature helps keep your info safe.
Go to ASL video about why we ask security questions
Contact us about accessibility
How to reach out to Scotiabank.
Go to ASL video about how to contact ScotiabankLast updated June 3, 2021