2-step verification (2SV) is a second way to confirm your identity and helps keep your personal and financial information from being compromised or stolen. When 2SV is set up, even if someone has your username and password, they won’t be able to access your account without this additional security feature that requires you to confirm your identity.

Your 2SV method depends on the way you bank. If you use the Scotia mobile app or both the mobile app and Scotia online banking, your method of 2SV will be in-app push notifications. If you only use Scotia online banking, we’ll send 2-step text message verification codes directly to your mobile device.

If you are signing in from a trusted device (one that is recognized by the bank), you will not be asked to confirm your identity.