If you need to recall an EFT that you’ve sent out, you'll find an EFT Recall option under Payments. From here, you can search through your EFTs to see which can be recalled. When searching for the EFT you need to recall, you must first enter the relevant agreement number and file creation number (ICN). If you don’t have those numbers handy, you can find them in the details of the payment using Payment search.