If the Scotiabank chatbot isn’t the right tool for you, you can ask to chat with a person and the chatbot will connect you directly with a customer care advisor when they’re available. Our English-speaking advisors are online daily from 8 am to 10 pm ET, and our French-speaking advisors are online Monday through Friday, 8 am to 3 pm ET. They can help you with questions about everyday banking and credit cards.