What is 2-step verification?
2-step verification (2SV) is an additional way to confirm your identity to help keep your personal and financial information from being compromised or stolen. When 2SV is set up, even if someone has your username and password, they won’t be able to access your account without getting through this extra barrier.
There are two types of 2-step verification (2SV): in-app push notifications, and verification codes sent to your phone number.
You’ll be prompted for these additional verification methods when you sign in to your account from a device you haven’t used before, when you're resetting your username, or recovering your password. You won’t be asked to confirm your identity if you’re signing in from a device that you've marked as trusted (after signing in with a new device, you selected the checkbox that says I trust this device. Verify me less often).
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Why is 2-step verification (2SV) required for mobile and online banking?
Can I switch the mobile device that I receive 2SV push notifications on?
What happens when I register for 2SV on my mobile device, delete the Scotiabank app, and then try to sign in from an untrusted device?
What do I do if I’m not receiving the 2-step verification code that was sent to my phone number?