How do I request a stop payment?

To request a stop payment:

  1. From your Accounts page, select your chequing account
  2. Go to Account details and select Additional Services
  3. Select Request to stop a payment
  4. Select the type of payment (PAD or cheque)
  5. Select the account the payment is coming from
  6. Enter the cheque or merchant info
  7. Confirm and submit your request

To see a demo of how this feature works online, visit our Digital Banking Guides.

Last updated May 22, 2024