How do I recognize phishing or email scams?

Some of the most common elements in a phishing or email scam are:

  • An authentic-looking website
  • Links or attachments
  • An exciting false promise (you have won!) or an upsetting false threat (your account will be closed)
  • A request for personal banking information including usernames, passwords, credit card numbers or social insurance numbers
  • A generic message that is not personalized
  • Spelling and grammar errors

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Last updated July 2, 2020