How do I get Merchant Services support?
Contact Chase Account Management Phone Support, Monday to Friday from 9 am to 8 pm ET at 1-866-814-2769 for questions about your accounts including:
- Transaction inquiries
- Funding
- Reporting transaction issues
You can also contact payment.support@chase.com for responses within 24-48 hours during business hours.
Last updated May 21, 2025