If you’ve fully paid off your Scotia Plan Loan or auto finance loan, a lien release letter will be automatically issued and sent to your email within 7–10 business days, provided we have a valid email address on file.

To ensure you receive it, make sure your email address is up to date in your Scotiabank profile. You can learn how to update your email address here.

If you haven’t received the letter after 10 business days, please call us at 1-800-777-6842 and we’ll be happy to assist you.