How do bill payment reversals work?

You can reverse a bill payment before 8:30 pm ET on the same day you made it from Monday to Saturday.

To reverse a bill payment:

  1. From the app's home screen, select Move money
  2. Select Pay bills
  3. Select Manage bills
  4. Go to Pending payments and tap the bill payment you want to cancel
  5. Select Cancel payment

You can then set up a new bill payment for the correct amount.

If you don't notice the mistake until after 8:30 pm ET, please contact the merchant you issued the bill payment to for resolution.

Last updated January 29, 2025