How do bill payment reversals work?
You can reverse a bill payment before 8:30 pm ET on the same day you made it from Monday to Saturday.
To reverse a bill payment:
- From the app's home screen, select Move money
- Select Pay bills
- Select Manage bills
- Go to Pending payments and tap the bill payment you want to cancel
- Select Cancel payment
You can then set up a new bill payment for the correct amount.
If you don't notice the mistake until after 8:30 pm ET, please contact the merchant you issued the bill payment to for resolution.