How do bill payment reversals work?
- App
- Web
You can reverse a bill payment before 8:30 pm ET on the same day you made it from Monday to Saturday.
To reverse a bill payment:
- From the home page, select Move money
- Select Pay bills
- Select Pending payments
- Select the bill you want to cancel
- Select Cancel payment
You can then set up a new bill payment for the correct amount.
If you don't notice the mistake until after 8:30 pm ET, please contact the merchant you issued the bill payment to for resolution.
Last updated June 9, 2025