¿Le preocupa que se haya cometido un fraude con su cuenta?
If you don’t recognize a charge or you’ve shared your personal or financial information with someone who seems suspicious, contact us as soon as possible so we can help.
Reportar casos de fraude
You recognize the merchant or you’ve authorized the transaction
1-800-472-6842
You don’t recognize the merchant or you’ve given your personal or financial information to someone other than Scotiabank
1-866-625-0561
Fuera de Canadá / EE.UU.
416-701-7200
Relay services for Deaf, deafened, and hard of hearing customers are available
Bloquee su tarjeta
If your Visa or Amex card is lost or stolen, you can lock it temporarily in the app to prevent unauthorized purchases.
From the app’s home screen, select your credit card or line of credit account, and then select Administre y Bloquee o desbloquee su tarjeta.
Más información
Encuentre más consejos y asesoría sobre cómo mantener la seguridad de su información personal y financiera en nuestro
Hub de Ciberseguridad y FraudeFor quick answers to your security questions, visit our Centro de Ayuda