Send Interac e-Transfers to your favourite contacts quickly

Select the star icon to save up to 5 of your favourite contacts when you send, request, or manage Interac e-Transfers.

Submitting fraud claims in the app

Submit a fraud claim on your Scotiabank Visa credit card or ScotiaLine access card directly in the mobile banking app. Find the posted transaction in your Visa account’s transaction history, access the transaction details, then select Dispute this transaction.

Dispute incorrect Visa transactions right from the app

Dispute incorrect transactions on your Scotiabank Visa credit card or ScotiaLine access card quickly and easily from our app. Find the transaction in your Visa account’s transaction history to access the transaction details, then select Dispute this transaction.

Lock your debit card if it’s been misplaced

If your debit card has been lost or misplaced, you can temporarily lock it from anywhere, using our app. If you find your card, unlocking it is just as fast. Go to the account, select Manage, then Lock or unlock card.

Get answers fast with the Scotiabank chatbot

The Scotiabank chatbot answers everyday banking questions and can connect you with a live chat advisor for more support. Select the Search & chat icon from the home page, then Chat with us.

How can I unlock a locked card?

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