If you’ve successfully set up 2-step verification (2SV) for banking online, you will no longer be required to answer security questions when signing in.

Instead, we will confirm your identity using your password and the 2-step text message verification code sent to your primary mobile device.

If you’ve successfully set up 2-step verification on your mobile phone, you will also no longer be required to answer security questions when signing in on that phone or any trusted device.

Instead, we will verify your identity using your password and the push notification sent through the Scotiabank app on the mobile phone you used to set up 2-step verification.