Why can't the app read my cheque when I use Mobile Deposit?
Try these tips to get a better image:
- Put the cheque on a flat, dark surface
- Make sure you have enough light
- Try to avoid shadows on the cheque
- Smooth out any folds or wrinkles
- Make sure you can see all four corners of the cheque in the frame
- Keep your hands steady when taking the picture
Last updated August 6, 2020