I made a mistake when paying my bill. How do I fix it?
- App
- Web
If you notice the mistake before 8:30 pm ET on the same day you paid the bill, you can cancel the payment:
- From the app's Home screen, tap Move money
- Tap Pay bills
- Tap Manage bills
- Go to Pending Payments and tap the bill payment you want to cancel
- Tap Cancel payment
You can then set up a new bill payment for the correct amount.
If you don't notice the mistake until after 8:30 pm ET, please call us at 1-800-472-6842.
Last updated December 1, 2023