How do I change or reset my password?
- App
- Web
Whether you’re locked out of your account or just want to change your password, the following steps will help.
If you forgot your password, you’ll need to reset it:
- From the app’s sign in screen, select Need help signing in? (iOS) or Forgot your username or password? (Android)
- Select I forgot my password
- Enter your username or card number
- Select Continue
- Answer the personal security questions
- Select Continue
- Create a new password that follows the requirements listed
- Select Continue
If you know your password and just want to change it:
- Sign in to the app and select More on the home screen
- Select Privacy and security
- Select Update your password
- Enter your current password
- Create a new password that follows the outlined password requirements
- Select Update password
- Select Finish
For more support changing or resetting your password, visit our Digital Banking Guides.