Whether you’re locked out of your account or just want to change your password, the following steps will help.

If you forgot your password, you’ll need to reset it:

1. From the app’s sign in screen, select Need help signing in? (iOS) or Forgot your username or password? (Android)
2. Select I forgot my password
3. Enter your username or card number
4. Select Continue
5. Answer the personal security questions
6. Select Continue
7. Create a new password that follows the requirements listed
8. Select Continue

If you know your password and just want to change it:

1. Sign in to the app and select More on the home screen
2. Select Privacy and security
3. Select Update your password
4. Enter your current password
5. Create a new password that follows the outlined password requirements
6. Select Update password
7. Select Finish

For more support changing or resetting your password, visit our Digital Banking Guides.