You can cancel an Interac e-Transfer if it hasn't already been deposited into the contact’s account. If the person you're sending your e-Transfer to has Autodeposit, however, it's not possible to cancel the transfer.

To cancel the transfer:

1. From the app’s Home screen, tap Move money
2. Tap Interac e-Transfer
3. Tap Manage to view your pending Interac e-Transfers
4. Select the transaction you want to cancel and tap Cancel this transfer

To see a demo of how this feature works in our mobile banking app, visit our Digital Banking Guides.