Live chat advisors can help you get a new debit card if yours was damaged or lost. You can connect with Scotia chat, type in “replace card,” and follow the prompts for support daily between 8 am and 10 pm ET.

If you can’t connect with a live chat advisor, you can call us at:

• 1-800-472-6842 (Toll-free)
• 416-701-7200 (Greater Toronto/outside Canada and USA, call collect)
• 1-866-267-4726 (Relay services for Deaf, deafened, and hard of hearing customers)